Dear Customer,
Thank you for purchasing with MEGATEK. As a growing electronic company, we are striving to create products and services that give our customers the best satisfaction, through our rigorous producing processes, and innovative designs.
For using your product better, please read the Quick Start Guide (if supplied), and User’s Manual.
However, you may have questions operating the product, or in rare cases experience product malfunction arising from transportation handling, or the product itself though it was produced with strict quality control. Please feel free to contact us, and we’ll be sure to address any issues as soon as possible. The fastest two ways to contact us:
Our service email: service@megatekelec.com
Amazon Buyer-Seller Messages:
(1) Log in your Amazon account;
(2) Go to Your Orders;
(3) Find your order in the list, and click Megatek Electronics.
(4) Click Ask a Question button.
We value your feedback very much as we are constantly looking for ways to improve our products and services. If the product has met or exceeded your expectations or any other comments, we would love to hear about it. Please spread the words by leaving a review (it will only take 2 minutes and it is very much appreciated).
Yours sincerely,
Jessica Tian
Click to download the letter:
